From The Loadstar:

Forwarders claim to have been ‘left in the dark’ over delays to rail, road and shipside container movements at the port of Felixstowe, linked to implementation of a new IT system.

The Hutchison-operated port installed its proprietary nGen terminal operating system on Sunday, but despite claiming a “successful migration”, carriers have reported severe delays and cancellations.

Maersk Line issued a customer advisory warning customers of “severe delays and cancellations across all areas of port operations, including rail, road and shipside container moves”.

According to one source, at one stage the port was struggling to unload more than eight containers an hour, with vessels either being turned away or anchored awaiting a berth.

“The bottom line is that anyone calling at Felixstowe is going to be affected by this, and if Maersk isn’t getting any help, what does this mean for smaller carriers?”

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